Tracking shows delivered but package has not arrived

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We have seen packages showing up 2-3 days after customers received a package delivery notification.

Please allow up to 2-3 days for the package to arrive. If the package has not arrived after 2-3 days:

  • If you have a security camera, check to see if the carrier dropped off the package
  • Check to make sure it did not get delivered to one of your neighbors

If you still have not received your package, please submit a request here.

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