Order returns

Have more questions? Submit a request

You can submit your return through our Returns Portal.

  • Submit the return form
    • Enter your order number and email
    • Follow the prompts
    • Check your inbox for a return label (If you don't see the email, please check your spam folder)
  • Ship product back
    • Customers are responsible for the cost of shipping

Upon receipt, we will inspect the shipment. Upon inspection, we will refund the order amount minus the cost of return shipping. 

Please note

  • It takes 7-10 days for the refund to appear on your account
  • The return window is 30 days from the date of purchase. If it is more than 30 days since your purchase date, we cannot offer you a refund or exchange.

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