A: When sticking occurs its usually because the heat is too high. We recommend starting on medium-low heat with a little bit of oil as well. Our technology allows our cookware to heat up much faster so we find that customers are cooking on too high of heat. Also don't forget to season your pans once before use!
1. As with most fine cookware, HexClad cookware should be seasoned before first use. You do not need to season your pans before every use. To season your pans properly, first heat your pan to medium-low and spread 1 teaspoon of vegetable oil around the interior of the pan. Leave on heat for 1-2 minutes. Now you're ready to cook. Simple as that! Over the first few weeks of use, your HexClad Hybrid cookware will perform better and better as it re-seasons itself on its own from the fats in the food you are cooking.
2. LOW HEAT is key! Our technology allows our cookware to heat up much faster and distribute heat much more evenly than most cookware. Sticking almost always occurs when the heat is too high. We recommend cooking things like eggs on medium-low. Our pans do require just a little bit of oil since they are hybrid pans.
3. If you’re still experiencing sticking after owning the pans for an extended period of time, we recommend giving the pan a deep clean with a more abrasive sponge then re-seasoning.